Terms of Service

These Terms of Service ("Terms") govern your use of the E-Design, Decorating and Consulting services provided by LELUTIQUE LLC ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

Our E-Design, Decorating and Consulting services include virtual interior design consultations, design planning, mood boards, product recommendations, and other related services ("Services").

2. Client Responsibilities

As a client, you agree to:

  • Provide first and last name, email address, residential address (if in person client), and phone number.

  • Provide payment information (such as credit card details).

  • Provide accurate and complete information about your design preferences, requirements, and project details.

  • Take a style quiz (to help us determine your preferred design styles), provide us photos of your space, and additional information about your room and project.

  • Cooperate with our team and respond promptly to requests for feedback, information, or clarification.

  • Review and approve design plans, product selections, and other deliverables in a timely manner.

3. Payment Terms

Payment for our services is due in full prior to the commencement of the project, unless otherwise agreed upon in writing. We accept payment via credit and debit cards.

4. Intellectual Property

All design concepts, plans, mood boards, and other deliverables created by us remain the intellectual property of LELUTIQUE LLC until full payment is received. Upon payment, you are granted a non-exclusive, non-transferable license to use the design materials for your personal use only.

5. Confidentiality

We respect your privacy and will keep all information shared during the course of our engagement confidential. However, we may disclose your information to third-party service providers who assist us in delivering our services, processing payments, and managing our business operations or as required by law.

6. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with our services, including but not limited to errors, omissions, delays, or interruptions in service.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes acceptance of the revised Terms.

8. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@lelutique.com.